Wraxi calls are open 24 hours of a day, 7 days of a week and 365 days of a year. The agents are designated to different morning and evening shifts. The agents are available every minute to answer the calls and to provide customer services. All in just a ratio of 24:7. The company management sets the time period according to the different time zones around the globe and to provide services. Whenever system is shutdown or is faulty, floor manager is attentive to follow the backup plans to keep the system running until the system restarts or is back to working condition. If the system is interrupted or is faulty, the agent keeps the written record so it can help for later on. The company never sleeps or shuts down. Agents are available 24/7 for customer service and bookings. For queries and for any information related business.
Our Expertise
We specialize not only in calls, but in data collection, entry, and recording as well.
Invoices are the digital record of the transaction or payment made through.Invoices are kept as records
Customer service representatives has the key to win the hearts of the customers. They
Our voice recording ability enables us to view voice envelopes of customers and agents separately
Inbound calls are the calls system receives and our agents deal with the call and the purpose of it.
Wraxi calls are open 24 hours of a day, 7 days of a week and 365 days of a year. The agents are are