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Customer service representatives has the key to win the hearts of the customers. They facilitate the customers with the best communication so they don’t feel annoyed or disrespectful when comes to queries. Customer care representative helps the customers in solving the issues no matter how critical and have to take their words as order. Deliver the sensible talk and work with honesty. They must know how to maintain the professional and empathetic attitude towards customers. Their duty includes processing the receipt or invoices to forward them to the customers when needed. Customer care representatives must know the ethics and etiquettes of conversation and must have the knowledge of the product so they can satisfy the customers with the reasonable answers. Keeping up the records of the customers and their interactions and feedback.

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