Reservation and Dispatching

CSRs reserves the taxis as the customer requests by adding up the details of pickup and drop off location and time into the system. The reservations can be made anytime for any day, keeping in view the criteria. If reservations are to be made for same day, it should be added up into the system an hour before to avoid any inconvenience. Customers reserves the right to cancel the journey beforehand depends upon the reason. Dispatchi9ng is another job for the CSR which involves the responsibility of dispatching the taxi right on time so it can be convenient to the customers. Drivers are responsible to get the job done by the time as requested. For longer trips and travels, taxi is dispatched way before depending upon the miles. For airport reservations, customers are ought to book the journeys a day before so a system can specify the journeys to be dispatched earlier.